Philantree places great importance on the protection of your personal data and on transparency regarding how it is used.
This privacy policy aims to explain what data we collect, how it is used and what your rights are under the General Data Protection Regulation (GDPR) and applicable Luxembourg legislation.

1. Data Controller
The data controller is Philantree (www.philantree.lu)
Email: anne.goeres@philantree.lu

2. Data Collected
Philantree only collects data that is strictly necessary for the intended purpose. We may collect the following information:

• Your contact details (name, surname, email address, telephone number, organisation, position) when you complete a contact form or book an appointment;
• Information related to your request (subject of the message, type of support required, professional context);
• Technical data (IP address, browser, operating system) for analytics and site performance improvement purposes.

We do not collect any sensitive data (such as ethnicity, political opinions, health data, religion, etc.).

3. Purpose of Processing
The personal data collected is used solely to:

• Respond to your enquiries or requests for information;
• Arrange meetings or provide personalised support;
• Inform you about Philantree’s activities, services and events;
• Improve user experience on the website;
• Ensure the security and performance of the website.

Your data is never sold, rented or shared with third parties.

4. Legal Basis for Processing
The processing of personal data is based on:

• Your consent, when you fill in a form or register for an event;
• The performance of a contract or pre-contractual measures, within the framework of an advisory or training relationship;
• Philantree’s legitimate interest, to ensure website security and service quality.

5. Data Retention Period
Personal data is kept only for as long as necessary to fulfil the purposes for which it was collected:

• Contact data: 3 years after the last communication;
• Contractual data: 5 years after the end of the collaboration, in accordance with legal requirements;
• Technical data: retained only for the duration of the browsing session.

6. Hosting and Security
The website www.philantree.lu is hosted by Luxhosting, 14, rue Robert Stumper, L-2557 Gasperich (www.luxhosting.lu).
Philantree implements all appropriate technical and organisational measures to protect your data against loss, unauthorised access, disclosure or alteration.

7. Your Rights
In accordance with the GDPR, you have the following rights:

• The right to access your data;
• The right to rectify inaccurate data;
• The right to erasure (“right to be forgotten”);
• The right to restrict processing;
• The right to object to processing;
• The right to data portability.

To exercise your rights, please contact: anne.goeres@philantree.lu. You also have the right to lodge a complaint with the National Commission for Data Protection (CNPD): www.cnpd.lu

8. Cookies
This website uses technical and analytical cookies to enhance your browsing experience. You can configure your browser at any time to refuse cookies or to be notified when cookies are being used.

9. Changes to this Privacy Policy
Philantree reserves the right to modify this privacy policy at any time, particularly to comply with changes in legal or technical requirements. The most recent version will always be available on this page.